Return & Refund Policy of ABCConnections.us
If you are not happy with your purchase, we will accept a return of a unused product within 14 days. Once we receive the returned item ABCConnections will then give a refund minus a restocking fee of up to 20% (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
ABCConnections will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service. The customer is responsible for all return shipping charges.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition and the refund is denied the customer is responsible for any return shipping charges if they wish to receive item back. All goods will be inspected on return.